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Art Expertise Marketplace
A marketplace connecting collectors with verified experts for art valuation, authentication and bespoke commissions, with escrow-protected payments.
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Company
Art Services Marketplace
Timeline
6 months
When
2026
Category
Marketplace
Project Overview
Art valuation runs on trust, and there was no safe way for a collector to engage an expert they had never met. We built a marketplace where payment is held in escrow until work is delivered, and where expert deliverables — often large video files — stream through dedicated infrastructure rather than the application path.
Problems
what the client was living with
01
No trusted way to value a piece
Collectors relied on word of mouth, with no record of who appraised what or on what basis.
02
Payments taken on trust
Money moved before anyone had verified the work, so disputes had no neutral ground to stand on.
03
Experts were invisible
Qualified appraisers had no shared place to publish credentials, so buyers could not compare them.
The Challenges
What we faced during work:
01
Trust Between Strangers
Collectors engage experts they have never met, on high-value pieces.
02
Two-Sided Payment Risk
Both the collector and the expert needed protection before work began.
03
Heavy Video Deliverables
Expert output includes large video that a standard web stack serves badly.
04
Expert Verification
Only credentialed experts could be allowed to list.
05
Background Processing
Valuation workflows involve work too slow to run in a request cycle.
What We Did in a Nutshell
Work flow scenario:
- 01Discovery & Research
- 02Marketplace & Trust Model
- 03Information Architecture
- 04UI/UX & Branding
- 05Escrow Payment Integration
- 06Media & Streaming Infrastructure
- 07Backend & Async Processing
- 08
The Solutions
The outcomes:
01
Escrow-Protected Payments
Funds are held until the commissioned work is delivered.
02
Verified Expert Network
Only credentialed experts can offer valuation and authentication.
03
Dedicated Video Delivery
Streaming and object storage keep heavy media off the application path.
04
Asynchronous Workflows
Long-running valuation work runs in background queues.
05
Global Delivery
CDN-backed distribution for an international collector base.
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