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Booking Platform
Medical & Beauty Travel Booking
A booking platform for international visitors seeking clinics and beauty services in Korea, where every listed provider is verified in person.
Company
Medical Travel Platform
Timeline
5 months
When
2025
Category
Booking Platform
Project Overview
Visitors travelling to Korea for treatment book providers they cannot vet, in a language they may not read, from aggregators that list anyone who pays. Trust was the entire product problem. We built a server-rendered, multi-language booking platform where the verification promise — the team visiting each clinic personally — is the headline rather than a footnote.
The Challenges
What we faced during work:
01
Trust Across Borders
Visitors cannot assess a foreign clinic before arriving.
02
Multi-Language Content
The audience reads English, Simplified and Traditional Chinese.
03
Consultant-Mediated Booking
Reservations needed human confirmation, not an automated slot grab.
04
Location Discovery
Clinics had to be findable geographically by visitors who do not know the city.
05
Search Visibility
Discovery traffic required server-side rendering.
What We Did in a Nutshell
Work flow scenario:
- 01Discovery & Research
- 02Verification Model Design
- 03Multi-Language Architecture
- 04Information Architecture
- 05UI/UX & Branding
- 06Booking & Consultant Flow
- 07Maps & Auth Integration
- 08
The Solutions
The outcomes:
01
In-Person Verified Listings
Every provider is visited by the team before listing.
02
Three-Language Experience
English, Simplified and Traditional Chinese throughout.
03
Consultant-Confirmed Booking
A human confirms availability over chat before the reservation stands.
04
Mapped Clinic Discovery
Visitors find providers geographically.
05
Server-Rendered Performance
SSR for fast first paint and search visibility.
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